Shipping policy
Digital Delivery Policy
Built Faceless sells digital products. Unless a product page specifically states otherwise, no physical goods are shipped.
How products are delivered
After successful payment, your digital product will normally be made available through one or more of the following:
- a download link
- email delivery
- a customer access page
- a third-party digital delivery service
- another delivery method stated on the product page
The exact delivery method may vary depending on the product.
Delivery time
Most digital products are made available shortly after payment has been successfully processed.
Occasionally, delivery may be delayed because of payment processing, technical issues or problems with a third-party delivery platform.
Your email address
You are responsible for providing a valid email address during checkout.
If delivery information is sent by email, please also check your spam or junk folder before contacting us.
Problems accessing your purchase
If you have completed payment but cannot access your product, contact us and include your order number where possible.
We will investigate and, where appropriate, restore access or provide the files again.
Contact:
Third-party delivery services
Some products may be delivered or accessed through third-party platforms or services.
These services are operated independently and may occasionally experience outages or other technical issues. If a third-party issue prevents you from accessing a purchase, contact us so we can help resolve the problem.
No physical shipping
Built Faceless products are digital products unless clearly stated otherwise.
You will not receive a physical parcel and no physical shipping charges should apply to standard digital-product orders.
Business information
Built Faceless LTD
Company number: 16491867
Registered in: England and Wales
Registered office: 86-90 Paul Street, London, EC2A 4NE
Email: theboss@builtfaceless.co.uk