Questions,
answered.

Your product is delivered digitally after purchase. The exact files and access method are shown with the individual product.

No. Built Faceless products are digital products. Nothing is shipped to you physically unless a product specifically states otherwise.

Some products include a live demo or additional preview. Where available, you will see the preview option directly on the product page.

Yes. Products designed for editing can be customised with your own branding, colours, fonts, text and imagery.

This depends on the product. Where a product uses Canva or another editing platform, this will be clearly stated on the product page or inside the supplied files.

No. Built Faceless products are supplied as ready-made starting points so you can customise them without having to create the product from scratch.

Yes. Standard Resell Rights allow you to customise, brand and sell finished copies to your own customers, subject to the licence supplied with the product.

Not under the standard licence. Your customer receives the finished product, not your resale rights. Products that include Master Resell Rights will clearly state the additional permissions included.

Standard Resell Rights allow you to sell finished copies to end customers. Master Resell Rights can include permission to pass resale rights to your customer. Exact MRR permissions are stated on the individual Product Permission Sheet.

You can sell through your own website or other permitted selling platforms, subject to the Built Faceless licence and any rules imposed by the platform you use.

Digital products can be subject to different refund and cancellation rules once delivery or access has begun. Please check the Built Faceless Refund Policy for the terms that apply to your purchase.

If something is missing, inaccessible or not working as expected, contact Built Faceless with your order details so the issue can be checked.